Forum Discussion

UniqueName2024

Newbie Caller

8 months ago

Solved

Lost phone do I lose the phone number if i report it?

Phone was lost the 17th August have not reported it lost because I was hoping it would be found. If I report it lost and get a new phone will I get to keep my same phone number? Thank you

Servicio al Cliente

fireguy_6364
2 years ago
@HeavenM can pass the word up the chain.

gramps28

Router Royalty

8 months ago

The phone number is tied to the Sim card so report it as lost or stolen and get a new Sim card for a new phone.

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If I report it lost and get a new phone will I get to keep my same phone number? Thank you ","body@stringLength":"212","rawBody":"

Phone was lost the 17th August have not reported it lost because I was hoping it would be found.

If I report it lost and get a new phone will I get to keep my same phone number?

Gracias

","kudosSumWeight":0,"postTime":"2024-08-27T20:24:30.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:customer service","text":"Servicio al Cliente","time":"2020-12-27T21:47:44.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:107299_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":558},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Phone was lost the 17th August have not reported it lost because I was hoping it would be found.

If I report it lost and get a new phone will I get to keep my same phone number?

Gracias

"},"Conversation:conversation:107299":{"__typename":"Conversation","id":"conversation:107299","solved":true,"topic":{"__ref":"ForumTopicMessage:message:107299"},"lastPostingActivityTime":"2024-08-27T21:57:42.000-07:00","lastPostTime":"2024-08-27T21:57:42.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:107299":{"__typename":"ModerationData","id":"moderation_data:107299","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:107299_1":{"__typename":"Revision","id":"revision:107299_1","lastEditTime":"2024-08-27T20:24:30.000-07:00"},"AcceptedSolutionMessage:message:107300":{"__typename":"AcceptedSolutionMessage","id":"message:107300","conversation":{"__ref":"Conversation:conversation:107299"},"author":{"__ref":"User:user:2143"},"revisionNum":1,"uid":107300,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:android"},"parent":{"__ref":"ForumTopicMessage:message:107299"},"subject":"Re: Lost phone do I lose the phone number if i report it?","moderationData":{"__ref":"ModerationData:moderation_data:107300"},"body":"

The phone number is tied to the Sim card so report it as lost or stolen and get a new Sim card for a new phone.

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The phone number is tied to the Sim card so report it as lost or stolen and get a new Sim card for a new phone.

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