Forum Discussion
TMO GRC Fortworth TX
I have been a customer for 15 years and was happy in general, but recent (Over a year ago) transaction changed my perception and I personally will be very cautious about future transactions with T-Mo...
T-Mobile has filed a fraud report that they stole the device I sent back. I returned a device they asked for back when I told them I was disconnecting service. The T-Mobile Hotspot was very old and it was a joke to me they wanted it back. It's a T-Mobile router to connect to your home internet to improve cell reception via wifi. T-Mobile took receipt of the T-Mobile hotspot on 7/7 and on 8/6 they billed me $289 for a device they have in their possession or an employee lost/stole it. Now I have to file a police report against T-Mobile. Very stupid but necessary in this case.
