Forum Discussion

Network Novice

6 years ago

Very slow SMS delivery

I have a SwitchBox (https://switchboxcontrol.com/) This is a box that uses a T-Mobile SIM to control power to remote devices. It is used typically in an aircraft hangar to turn on an engine pr...

sms notification

tmo_chris
6 years ago
If the delay is happening with the SIM in a T-Mobile phone, the issue is more likely to be network related and our folks over the phone will be able to collect specific examples from you to escalate to our engineers for further investigation.

tmo_chris

Spectrum Specialist

6 years ago

If the delay is happening with the SIM in a T-Mobile phone, the issue is more likely to be network related and our folks over the phone will be able to collect specific examples from you to escalate to our engineers for further investigation.

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It is used typically in an aircraft hangar to turn on an engine pr...","body@stringLength":"863","rawBody":"

I have a SwitchBox (https://switchboxcontrol.com/)

This is a box that uses a T-Mobile SIM to control power to remote devices. It is used typically in an aircraft hangar to turn on an engine pre-heater. It works by receiving SMS messages containing commands. Sometime when I send it a command, it responds within a few seconds, and sometimes the message is not delivered for a few hours. This afternoon one message took 4 minutes to be delivered to the box and the next one took two and a half hours. In both cases I can see the credit debited from my pre-paid T-Mobile account immediately.

What is the problem with these long delays when sending an SMS to a T-Mobile device?

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I have a SwitchBox (https://switchboxcontrol.com/)

What is the problem with these long delays when sending an SMS to a T-Mobile device?

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