Forum Discussion
WIFI Calling Preferences Being Forced to Cellular Preferred
I was using an S21+ originally on the Verizon network and ported to TM. This problem did no happen on that device. I purchased a T-Mobile S22 Ultra and I immediately started getting this problem.
I have 1 - 2 bars cellular and 2 excellent Wi-Fi routers with a super high signal strength. So, there is no possibility that anything is actually being "optimized". '
I did call TM tech support. They blamed Samsung. It is very disconcerting that this problem has been going on for years!
I have no problem with the phone temporalmente switching to cellular if the phone sees a problem with wi-fi. However, I have a major problem with them resetting the wi-fi preferred option I deliberately set. That makes zero sense. Suddenly a 30 second issue with Wi-Fi strength becomes a permanent preference for cellular????
This is a huge problem because all my calls are going from crystal clear wi-fi to very broken cellular.
At the very least if they "optimize" to cellular they should re-optimize back to wi-fi when wi-fi is better. Instead, it just goes in one direction.
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