Forum Discussion
Cannot get an older PC to connect by LAN to Sagemcom Gateway
Hi, I have an older Intel PC that I cannot get internet to from my home 5G gateway. I have checked the drivers on the PC and update the gateway when necessary. I have a known good tested CAT6 ethernet cable and have tried everything I can think of. I know both the LAN ports on the gateway work, and I know the LAN port on the back of the PC works so I'm just assuming that there is a compatibility issue that I'm unaware of with older PCs. I would like to know if anyone has suggestions on how to get ethernet from my gateway to this computer or if anyone would know what the problem would be.
I am getting internet to it using an external USB WiFi card but the speed isn鈥檛 great and would like to use ethernet.
@AleLynx, your situation sounds frustrating. Try double-checking the PC's internet settings. I have a Mac household so I don't see PC settings often. A few questions to help diagnose the problem, which is probably a setting.
Which version of Windows are you running? Windows 11 is easier to establish a connection to than Windows 10.
In the Windows (either version) make sure you do a Windows Update so you have current drivers.
Here is a tutorial on fixing network issues in Windows. One important point is to go to Settings > Netowork > and make sure it shows connected. Take a few minutes to walk through the diagnostic chart and let us know what works.
I don't know why Ethernet wouldn't work. The only suggestion I have is to try another cable, even though you said the one you have is known good.
I have an ancient desktop computer that is connected via Wi-Fi. When I first got the gateway, the computer did find the default network, but the speed was abysmal. I solved this by creating a second SSID which is 2.4 GHz and WPA/WPA2 + AES/TKIP security. The speed improved dramatically. Maybe this would work for you. Let me know if you would like instructions on how to add the second SSID.
nc1037 wrote:
I don't know why Ethernet wouldn't work. The only suggestion I have is to try another cable, even though you said the one you have is known good.
I have an ancient desktop computer that is connected via Wi-Fi. When I first got the gateway, the computer did find the default network, but the speed was abysmal. I solved this by creating a second SSID which is 2.4 GHz and WPA/WPA2 + AES/TKIP security. The speed improved dramatically. Maybe this would work for you. Let me know if you would like instructions on how to add the second SSID.
I don't seem to have any real problem with the WiFi card but I'll keep that in mind. And I know how to set up a second network thanks. 馃憤
copz1998 wrote:
@AleLynx, your situation sounds frustrating. Try double-checking the PC's internet settings. I have a Mac household so I don't see PC settings often. A few questions to help diagnose the problem, which is probably a setting.
Which version of Windows are you running? Windows 11 is easier to establish a connection to than Windows 10.
In the Windows (either version) make sure you do a Windows Update so you have current drivers.
Here is a tutorial on fixing network issues in Windows. One important point is to go to Settings > Netowork > and make sure it shows connected. Take a few minutes to walk through the diagnostic chart and let us know what works.
I will triple check the drivers but I don't think that is my problem. I will look into Windows guide and see if there's anything I missed, I will update this thread if I figure it out. 馃憤
