Forum Discussion
Home internet "connected without internet"
I got my 5G gateway in the mail. I set it up, everything looks good, but I can't get internet connection. All my devices connected to the gateway are showing the same message "connected without inter...
Ok... I got my problem solved after 9 hours waiting for customer service!!!!!!
They sent the gateway with the wrong SIM... They fixed it really fast, but the waiting time was ridiculous.
Anyway, now everything is working great.
Hey thx for these notes...I'm on my 2nd new gateway in 3 days, says connected but no internet. I did get an account is active email...and was on with support for over an hour before they shipped me another one ( that device was actually throwing some error codes too). I'll mention the sim card issue when I talk to them tonight. Wish me luck 🤞
