Forum Discussion
How do I stay on n41 band on my trash can?
On reset my trashcan picks up n41 and I have good metrics. However, it will inevitably shift to n71 and go downhill and require a reset. I know band locking isn't currently available, does anyone hav...
I recall reading some T-Mobile information about the router reset. To really cold boot it you have to use not only the removal of the power but also use the button to turn it off. I believe the article, it might have been one of the FAQs, recommended pressing the button on the back of the can to turn it off and then disconnect the power to the router. After it sits for a minute or two the power should drain from the components and it should flush out the registers and cashed information. Upon power up it takes roughly 2 minutes before it brings up both the cellular and wifi radios.
If you only pull the power it can still run on the battery and try to maintain the cellular radio. It cannot run the wifi radios with the battery alone. So, a cold reboot is a little more effort. I don't know for sure if the reset from the web interface would ever achieve the same result. I doubt it. I am guessing that is a warm reboot where it does not drain down. Software vs. hardware reboot are not equal in all cases.
With that authentication bug I used Firefox, Chrome, Edge, Vivaldi, and Safari and used Apple, Linux, and Windows so I tested it pretty extensive. I even tested it with a T-Mobile support engineer online. If you don's save the authentication and use autofill you will not hit it. If you do by chance then you can look at the password saved in the browser and see if it is what you though or not. Flush the browser and then you can get back in with what you know you used.
