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Brewski
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4 years ago

HULU won't stream on TMobile Home Internet (Gray Tube) device.

HULU, being used on a ROKU wont allow streaming at all on the TMobile Home Internet tube. The error code says the IP Address is not a home IP Scheme and its a Mobile Device, not a home internet provi...
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The error code says the IP Address is not a home IP Scheme and its a Mobile Device, not a home internet provi...","body@stringLength":"487","rawBody":"

HULU, being used on a ROKU wont allow streaming at all on the TMobile Home Internet tube. The error code says the IP Address is not a home IP Scheme and its a Mobile Device, not a home internet provider. Therefore i can't take advantage os the network speed it provides.

HULU and TMobile need to communicate so we can all stream HULU which is why we got the unit.

Upgrading from 4 MB DSL type service to 200 MB service is HUGE and allows us to move to 1080 resolution.

","kudosSumWeight":0,"postTime":"2021-08-09T20:50:00.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:125981_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1397},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

HULU, being used on a ROKU wont allow streaming at all on the TMobile Home Internet tube. The error code says the IP Address is not a home IP Scheme and its a Mobile Device, not a home internet provider. Therefore i can't take advantage os the network speed it provides.

HULU and TMobile need to communicate so we can all stream HULU which is why we got the unit.

Upgrading from 4 MB DSL type service to 200 MB service is HUGE and allows us to move to 1080 resolution.

"},"Conversation:conversation:125981":{"__typename":"Conversation","id":"conversation:125981","solved":false,"topic":{"__ref":"ForumTopicMessage:message:125981"},"lastPostingActivityTime":"2022-09-24T17:43:55.000-07:00","lastPostTime":"2022-09-24T17:43:55.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:125981":{"__typename":"ModerationData","id":"moderation_data:125981","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:125981_1":{"__typename":"Revision","id":"revision:125981_1","lastEditTime":"2021-08-09T20:50:00.000-07:00"},"ForumReplyMessage:message:125986":{"__typename":"ForumReplyMessage","id":"message:125986","conversation":{"__ref":"Conversation:conversation:125981"},"author":{"__ref":"User:user:66876"},"revisionNum":1,"uid":125986,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"subject":"Re: HULU won't stream on TMobile Home Internet (Gray Tube) device.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:125986"},"parent":{"__ref":"ForumTopicMessage:message:125981"},"body":"
gsit wrote:
\t
\t

What do you mean casting. I tried for 4 hours and it keep saying network is not connected. I can see Netflix just not basic Hulu. Was on the phone with Hulu for 3 hours and 1 hour with t-mobile. Still not working.

\t
\t

Okay, I went to the Hulu website on my desktop computer and there was no problem connecting to Hulu there.  I found the series I wanted to watch and started playing it on the desktop.  Next to the setting symbol at the bottom of the page, under the stream timeline, is the cast symbol.  (Look up the term, if you need to see pictures of it.) 

When I click it, it goes to a list to where I can make the show on my computer appear on another device.  The only device available for me is my Sony TV. I click that and the Hulu show is then playing on my TV screen, with sound coming out of my Sony AV receiver.  I can't use the TV remote to control what's playing, however.  I would have to use my mouse and computer to do so.  The computer, of course, has to stay on the Hulu page the whole time. I can use the AV remote to control the sound volume, though. Also, I can't remember how I got casting set up in the first place.  It probably is simple, though.

As I said earlier, though, I just started streaming Hulu with T-Mobile internet, so don’t know if it will always work so well, since many of you are having problems.

P.S. By the way, I can also access Hulu using the app on my cell phone, which is of course a T-Mobile phone, and easily cast what I’m watching on the phone to my TV.

","body@stringLength":"1716","rawBody":"
gsit wrote:
\t
\t

What do you mean casting. I tried for 4 hours and it keep saying network is not connected. I can see Netflix just not basic Hulu. Was on the phone with Hulu for 3 hours and 1 hour with t-mobile. Still not working.

\t
\t

Okay, I went to the Hulu website on my desktop computer and there was no problem connecting to Hulu there.  I found the series I wanted to watch and started playing it on the desktop.  Next to the setting symbol at the bottom of the page, under the stream timeline, is the cast symbol.  (Look up the term, if you need to see pictures of it.) 

When I click it, it goes to a list to where I can make the show on my computer appear on another device.  The only device available for me is my Sony TV. I click that and the Hulu show is then playing on my TV screen, with sound coming out of my Sony AV receiver.  I can't use the TV remote to control what's playing, however.  I would have to use my mouse and computer to do so.  The computer, of course, has to stay on the Hulu page the whole time. I can use the AV remote to control the sound volume, though. Also, I can't remember how I got casting set up in the first place.  It probably is simple, though.

As I said earlier, though, I just started streaming Hulu with T-Mobile internet, so don’t know if it will always work so well, since many of you are having problems.

P.S. By the way, I can also access Hulu using the app on my cell phone, which is of course a T-Mobile phone, and easily cast what I’m watching on the phone to my TV.

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