Forum Discussion

Newbie Caller

9 months ago

Solved

Porting thru the Sagemcom Fast 5688W modem

For the Sagemcom Fast 5688W, port forwarding is being blocked before getting to my Asus router. Is there an easy way to open the modem ports or DMZ or make the modem just an access point or turn off...

port forwarding

tmo_mike_c
7 years ago
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.

dragonwarrior98

Newbie Caller

9 months ago

There is not, I'm going through the same thing now, I just upgraded to the newer style modem and still the same thing. Trying to use my own firewall as this is my backup internet but still no difference, looks like I'm going to have to buy a different mobile and pop my sim card in that unfortunately.

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