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wyteryno1985's avatar
wyteryno1985
Network Novice
2 years ago
Solved

t-mobile home internet error code

My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't eve...
internet residencial
  • HeavenM's avatar
    HeavenM
    3 years ago

    Hello Friends. Did you see the good news I posted on USAGE DETAILS NOT UPDATED | T-Mobile Community? I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! 

nc1037's avatar
nc1037
Bandwidth Buddy
2 years ago
Copiar enlaceReportar

I don’t know what that error code means. 

What is happening?  You have factory reset the gateway, but you had several networks configured?  A factory reset would wipe out the ones you created before.  Maybe your devices are trying to connect to a network that no longer exists.  What network IS working for you right now?  (What frequency and security level.)  I always recommend a second 2.4 GHz network with WPA/WPA2 security for "problem" devices that won't connect (or don't even see) the default network.

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Some devices like and old TV and some smart devices like fans and plugs won't eve...","body@stringLength":"466","rawBody":"

My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't even pick up any signal. BTW I have the tower's radio frequencies split about every way possible. I've factory reset a couple times now and unplugged for minutes to no resolution. Sorry just out of ideas. Oh before the error code all smart devices were connected.

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My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't even pick up any signal. BTW I have the tower's radio frequencies split about every way possible. I've factory reset a couple times now and unplugged for minutes to no resolution. Sorry just out of ideas. Oh before the error code all smart devices were connected.

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I don’t know what that error code means. 

What is happening?  You have factory reset the gateway, but you had several networks configured?  A factory reset would wipe out the ones you created before.  Maybe your devices are trying to connect to a network that no longer exists.  What network IS working for you right now?  (What frequency and security level.)  I always recommend a second 2.4 GHz network with WPA/WPA2 security for \"problem\" devices that won't connect (or don't even see) the default network.

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I don’t know what that error code means. 

What is happening?  You have factory reset the gateway, but you had several networks configured?  A factory reset would wipe out the ones you created before.  Maybe your devices are trying to connect to a network that no longer exists.  What network IS working for you right now?  (What frequency and security level.)  I always recommend a second 2.4 GHz network with WPA/WPA2 security for \"problem\" devices that won't connect (or don't even see) the default network.

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