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wyteryno1985's avatar
wyteryno1985
Network Novice
2 years ago
Solved

t-mobile home internet error code

My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't eve...
internet residencial
  • HeavenM's avatar
    HeavenM
    3 years ago

    Hello Friends. Did you see the good news I posted on USAGE DETAILS NOT UPDATED | T-Mobile Community? I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! 

wyteryno1985's avatar
wyteryno1985
Network Novice
2 years ago
Copiar enlaceReportar

Our phones connect. And like my new LG TV and both ps5and ps4. The devices like my old tcl TV, my ps3 and some other smart devices won't pick up any ssid. Ever since I guess this error code  WLN502. I've split  different frequency and security protocols. Even when I put it in manually 

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Some devices like and old TV and some smart devices like fans and plugs won't eve...","body@stringLength":"466","rawBody":"

My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't even pick up any signal. BTW I have the tower's radio frequencies split about every way possible. I've factory reset a couple times now and unplugged for minutes to no resolution. Sorry just out of ideas. Oh before the error code all smart devices were connected.

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My t-mobile home internet tower displays a error code (WLN502) The internet seems to be working fine on most devices. Some devices like and old TV and some smart devices like fans and plugs won't even pick up any signal. BTW I have the tower's radio frequencies split about every way possible. I've factory reset a couple times now and unplugged for minutes to no resolution. Sorry just out of ideas. Oh before the error code all smart devices were connected.

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Our phones connect. And like my new LG TV and both ps5and ps4. The devices like my old tcl TV, my ps3 and some other smart devices won't pick up any ssid. Ever since I guess this error code  WLN502. I've split  different frequency and security protocols. Even when I put it in manually 

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Our phones connect. And like my new LG TV and both ps5and ps4. The devices like my old tcl TV, my ps3 and some other smart devices won't pick up any ssid. Ever since I guess this error code  WLN502. I've split  different frequency and security protocols. Even when I put it in manually 

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I don’t know what that error code means. 

What is happening?  You have factory reset the gateway, but you had several networks configured?  A factory reset would wipe out the ones you created before.  Maybe your devices are trying to connect to a network that no longer exists.  What network IS working for you right now?  (What frequency and security level.)  I always recommend a second 2.4 GHz network with WPA/WPA2 security for \"problem\" devices that won't connect (or don't even see) the default network.

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