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RamonaRamone's avatar
RamonaRamone
Newbie Caller
4 years ago
Solved

Why doesn't my home internet work on battery?

So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unp...
wi-fi
  • tomwil's avatar
    tomwil
    4 years ago
    RamonaRamone wrote:

    So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

     

    According to the T-Mobile gateway manual :

     

    During battery operation, neither Wi-Fi nor Ethernet connections are supported.

     

    There are several threads on here dealing with overheating, and the use of fans.

     

bassinhuntintx's avatar
bassinhuntintx
Transmission Trainee
4 years ago
Copiar enlaceReportar

So if power goes out for a bit you have no internet? Maybe that could be fixed with an update. Out here in east Texas power might go down for a bit but it would be nice if internet stayed working for an hour or so.

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So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

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So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

"},"Conversation:conversation:122629":{"__typename":"Conversation","id":"conversation:122629","solved":true,"topic":{"__ref":"ForumTopicMessage:message:122629"},"lastPostingActivityTime":"2022-05-26T11:34:32.000-07:00","lastPostTime":"2022-05-26T11:34:32.000-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:122629":{"__typename":"ModerationData","id":"moderation_data:122629","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122629_1":{"__typename":"Revision","id":"revision:122629_1","lastEditTime":"2021-06-29T06:24:16.000-07:00"},"ForumReplyMessage:message:122636":{"__typename":"ForumReplyMessage","id":"message:122636","conversation":{"__ref":"Conversation:conversation:122629"},"author":{"__ref":"User:user:155858"},"revisionNum":1,"uid":122636,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"subject":"Re: Why doesn't my home internet work on battery?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122636"},"parent":{"__ref":"ForumTopicMessage:message:122629"},"body":"

So if power goes out for a bit you have no internet? Maybe that could be fixed with an update. Out here in east Texas power might go down for a bit but it would be nice if internet stayed working for an hour or so.

","body@stringLength":"221","rawBody":"

So if power goes out for a bit you have no internet? Maybe that could be fixed with an update. Out here in east Texas power might go down for a bit but it would be nice if internet stayed working for an hour or so.

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RamonaRamone wrote:
\t

So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

\t

 

Según el T-Mobile gateway manual :

 

During battery operation, neither Wi-Fi nor Ethernet connections are supported.

 

There are several threads on here dealing with overheating, and the use of fans.

 

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