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SyncUp KIDS watch still not working on T-Life app
Ever sinceSyncUP KIDSapp switched to T-life app, I cannot add my husband as a guardian, hence, he cannot track our kid. We went to 2 different T-Mobile retails, none of them could help us. We got a ticket number. I can at least see my kid's location but I cannot see my husband's location either. It has been 3 weeks, none of the tech support team members contacted us back. While waiting we did everything - uninstall, install, repeatedly. Nothing has worked so far. I sent invite links to my husband, and the links do not work. When he tries to pair the watch manually, it keeps saying "Something went wrong. Please try again". We are extremely disappointed with T-Mobile removing SyncUp KIDS app before it tested and integrated successfully. If anyone found a solution, please let me know!
Extra fees hidden by salesgirl at purchase
Has anyone (everyone?) noticed this situation: I purchased an iPhone SE at half price. The sales girl told my son that it came with a case and tempered glass. Later, I found out that the charge for the case and the glass (each $39.99) were added to my bill to be paid off in 24 months. There is absolutely no way I would have agreed to this as I barely could afford the half priced phone.We went to the store and asked about it and the rude manager said there's nothing she would do about it. This is false misrepresentation. Different topic- How do ourSyncUp Kids watches go from $10 aline to $12 and now $17 without notification? It wasestablished for a 24 month auto draft. Do they just raise line charges whenever they want. Getting very frustrated with T-MobileExtra fees hidden by salesgirl at purchase
Has anyone (everyone?) noticed this situation: I purchased an iPhone SE at half price. The sales girl told my son that it came with a case and tempered glass. Later, I found out that the charge for the case and the glass (each $39.99) were added to my bill to be paid off in 24 months. There is absolutely no way I would have agreed to this as I barely could afford the half priced phone.We went to the store and asked about it and the rude manager said there's nothing she would do about it. This is false misrepresentation. Different topic- How do ourSyncUp Kids watches go from $10 aline to $12 and now $17 without notification? It wasestablished for a 24 month auto draft. Do they just raise line charges whenever they want. Getting very frustrated with T-Mobile
False Advertising
Worst carrier that exists in US. They do false advertising that the kids watch is separate and works without having the tmobile wireless service but once you factory reset the watch there is no way you can activate it. Neither the store nor customer service can do anything about it and the watch is just useless and I have to pay for it still. The customer support person asked me to factory reset it and now they are saying they cannot do anything about it. I made the worst decision to get the watch and I would suggest everyone not to get it at all as the location does not refresh on time so there is no point on getting it for the kids. Do not go by their advertising as it is completely false. Never ever want to be associated with tmobile at all nor would refer anyone to get it.
T-Life works very poorly replacing the syncup app
Ever since the service switched from syncup to TLife, live trackingdoes not work. Both my wife and I try multiple times and it just keeps failing to connect. Additionally, the watch goes from 58% battery to dead without warning. The purpose is to be able to see where my child is, and its failing miserably. What is being done to improve the way the app & watch works?Unable to add husband as Guardian on T-Life app for syncUP KIDS watch
My Wife sends me an invite via the T-Life app. Iclickon the invite and it goes to the home page. When Iclickon connect it goes through creating a childs profile which I do, but then it wants me topair the watch, which has already been done on my wifes account (admin) so we can't get any further. What am I missing here?
SyncUP Kids changed to T-Life and now all I get with the new app is an error
I understand SyncUp Kids is no more. I installed the T-Life app on my phone as directed. I'm logged in and have the correct phone number showing up on my screen, but when I go to click next I am seeing "something went wrong. Please try again." I really NEED to see where my child is. This is because of a bus drop off in the afternoon and ensuring I am there on time for her sometimes early bus. That is the whole reason I bought the SyncUP watch. What needs to be done to resolve this constant error?refused to unlock my iphone12 calling 611
I've been with T-Mobile for almost 10 years. I've always bought my iPhone's Unlocked and in full cash anytime I need to get one or one just shut down on me. My fiancé and I decided to get a line together to make things cheaper and easier between us also spectrum gave us an awesome deal! The guy at spectrum said my phone was locked for some reason when it shouldn't have because I bought my phone unlocked for this specific reason. I called T-Mobile that Sunday to unlock my phone which they said no problem! Your phone will be unlock with 24 hours! 24 hour past still locked. Called back and this person said my request was never sent and to give him 2 days and my phone would be unlocked I said yes! Works perfectly just have it expedited please. Thursdays comes phone still locked , I spent 4 hour on the phone with T-Mobile to get my phone unlock being lied to saying that my phone would be unlocked in an hour or actually it's going to take 24hr oh wait my phone will be unlocked by the end of the day and I was just being lied to the whole time and still didn't get it unlock until Friday morning through TWITTER OR X …. I will never be going back to T-Mobile again they were practically keeping my phone hostage that I paid for in full from Best Buy UNLOCKED and it's taken me over 5 days just to get my phone unlocked that shouldn't have been locked to start with .
