Forum Discussion
How do I check/change PIN
In order to get help with an internet issue I'm having, I keep being asked for my 6 digit PIN. Only issue is that I don't remember it.
I’ve tried using the T-mobile ID option, but the Edit PIN/Passcode option isn’t there.
I’ve tried using this number (1-877-453-1304), but none of the options it gave were related to the PIN.
I also don't have a phone that can run apps since it's not a smartphone/android of any kind, so I can't just use that for my issue. I've been without my service for over 2 weeks because I can't find anything to help me either fix my issue or get me my pin so I can just call about it.
How do I get or change my pin if the only options I keep finding don’t work?
Have you tried contacting Tmobile support through messenger on one of tmobile's social media platforms? Scroll down and a link to connect with them is there.
Yes, and I got no help.
I would like to change my account pin
Lisa Davis wrote:
I would like to change my account pin
You can change your account PIN by following the instructions at the link below.
Actualiza tu PIN/código de acceso de cliente | Asistencia de T-Mobile
T-Mobile has outsourced their customer service over seas, the last lady I spoke with was a nice Pilipino
she could understand English ,but not well enough to help with my predicament, I am canceling my service after 26 years and moving to another carrier. I have always had the problem of forgetting my pin, and were able to use other identifying information to access my account, but now it is nothing but a complicating time consuming maze . at the age of 70 dealing with T-mobile is not worth my time ,see ya.
