Search for T-Mobile in your email that you used to sign up, there should be a link to create a T-Mobile ID
I only signed up for home internet which is their Wi-Fi router and works great but I have no access to my account online I have did everything to set it up have a user's code or whatever it is they have and keeps telling me that my device is not registered over and over I've put it in and it tells me once I try to go to it not registered have not been able to get on to my own account for over 8 months but they do take my auto pay. My question is I don't have an account or I'm not registered how can I get on this T-Mobile community site but not my account I've tried everything any solutions out there?
","kudosSumWeight":0,"postTime":"2025-03-31T15:18:40.961-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:189508_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":93},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I only signed up for home internet which is their Wi-Fi router and works great but I have no access to my account online I have did everything to set it up have a user's code or whatever it is they have and keeps telling me that my device is not registered over and over I've put it in and it tells me once I try to go to it not registered have not been able to get on to my own account for over 8 months but they do take my auto pay. My question is I don't have an account or I'm not registered how can I get on this T-Mobile community site but not my account I've tried everything any solutions out there?
"},"Conversation:conversation:189508":{"__typename":"Conversation","id":"conversation:189508","solved":false,"topic":{"__ref":"ForumTopicMessage:message:189508"},"lastPostingActivityTime":"2025-04-06T15:55:09.286-07:00","lastPostTime":"2025-04-06T15:55:09.286-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:189508":{"__typename":"ModerationData","id":"moderation_data:189508","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:189508_1":{"__typename":"Revision","id":"revision:189508_1","lastEditTime":"2025-03-31T15:18:40.961-07:00"},"ForumReplyMessage:message:190751":{"__typename":"ForumReplyMessage","id":"message:190751","conversation":{"__ref":"Conversation:conversation:189508"},"author":{"__ref":"User:user:212210"},"revisionNum":1,"uid":190751,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Only signed up for home internet.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:190751"},"parent":{"__ref":"ForumTopicMessage:message:189508"},"body":"Search for T-Mobile in your email that you used to sign up, there should be a link to create a T-Mobile ID
","body@stringLength":"113","rawBody":"Search for T-Mobile in your email that you used to sign up, there should be a link to create a T-Mobile ID
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