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jjk245's avatar
jjk245
Transmission Trainee
3 years ago

Text is blocked and T-Mobile is saying I was spamming

Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for ...
Servicio al Cliente
sms
t-mobile
kjlmn's avatar
kjlmn
Roaming Rookie
3 years ago
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Have the exact same issue - mine started in Dec 22 and I was restricted for 10 days - no idea why.  Then in January I started having the same issue - none of my text msgs were getting thru.  Tech support was of NO help. They think I'm suppose to put up with their stupid developers (probably from **ndia),  So I thought the problem (at first) was my phone (A71) so I bought a NEW phone and transferred my stuff over.  The text messages were getting thru to my friends for 1 WHOLE day - then bam, no test messages again.  Now I'm at the point of going to another carrier.  I've been with tmobile for 15 yrs - obviously loyalty doesn't matter.  Their text message to me was it could take 3 days OR longer to get a resolution if any at all.  Don't know about you guys, but their is just not acceptable.

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Trainee","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:153925":{"__typename":"User","id":"user:153925","uid":153925,"login":"jjk245","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"email":"","messagesCount":15,"biography":null,"topicsCount":1,"kudosReceivedCount":5,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-17T11:36:00.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:100878":{"__typename":"ForumTopicMessage","uid":100878,"subject":"Text is blocked and T-Mobile is saying I was spamming","id":"message:100878","revisionNum":1,"repliesCount":53,"author":{"__ref":"User:user:153925"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:100878"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:100878"},"body@stripHtml({\"truncateLength\":200})":" Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for ...","body@stringLength":"580","rawBody":"

Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for 9 days.

https://community.t-mobile.com/accounts-services-4/t-mobile-system-blocking-text-messages-stating-they-are-spam-41347?sort=dateline.asc#comments

 

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Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for 9 days.

https://community.t-mobile.com/accounts-services-4/t-mobile-system-blocking-text-messages-stating-they-are-spam-41347?sort=dateline.asc#comments

 

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Have the exact same issue - mine started in Dec 22 and I was restricted for 10 days - no idea why.  Then in January I started having the same issue - none of my text msgs were getting thru.  Tech support was of NO help. They think I'm suppose to put up with their stupid developers (probably from **ndia),  So I thought the problem (at first) was my phone (A71) so I bought a NEW phone and transferred my stuff over.  The text messages were getting thru to my friends for 1 WHOLE day - then bam, no test messages again.  Now I'm at the point of going to another carrier.  I've been with tmobile for 15 yrs - obviously loyalty doesn't matter.  Their text message to me was it could take 3 days OR longer to get a resolution if any at all.  Don't know about you guys, but their is just not acceptable.

","body@stringLength":"846","rawBody":"

Have the exact same issue - mine started in Dec 22 and I was restricted for 10 days - no idea why.  Then in January I started having the same issue - none of my text msgs were getting thru.  Tech support was of NO help. They think I'm suppose to put up with their stupid developers (probably from **ndia),  So I thought the problem (at first) was my phone (A71) so I bought a NEW phone and transferred my stuff over.  The text messages were getting thru to my friends for 1 WHOLE day - then bam, no test messages again.  Now I'm at the point of going to another carrier.  I've been with tmobile for 15 yrs - obviously loyalty doesn't matter.  Their text message to me was it could take 3 days OR longer to get a resolution if any at all.  Don't know about you guys, but their is just not acceptable.

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