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magenta2600854's avatar
magenta2600854
Newbie Caller
7 years ago
Solved

TMobile has no deals for current customers

I am sick of this nonsense where I need to add a line in order to get any promotion.  I have been a loyal customer for over 5 years and I am about to leave because I can literally no buy a new ph...
  • tmo_mike_c's avatar
    tmo_mike_c
    7 years ago

    As mentioned already, we do offer some promos that do not require adding a line in order to take advantage of a good deal on buying a phone. My apologies if anyone's missed out on any promos we've run, but the good news is deals like that will continue to run in the future. I encourage keeping eye on our Community-2842 space here for the latest offers we're running.

brazilianloser's avatar
brazilianloser
Newbie Caller
7 years ago
Copiar enlaceReportar

Have been waiting on a bogo opportunity on any current phone that isn't LG lol for almost two years now. Wife been rocking a Note 4 for almost 4 years while mine died a few months back and since there were never any good sales I just went to Best Buy and bought an unlocked one. I have been enjoying Tmobile for years now but if new phones that actually are worth while buying are never available with some sort of discount for existing customers that are well passed their upgrade time then what is the point of sticking around?

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I am sick of this nonsense where I need to add a line in order to get any promotion.  I have been a loyal customer for over 5 years and I am about to leave because I can literally no buy a new phone on any promotion without adding a line.  It's a bs way to jack up current number of customers and manipulate active lines/user data.  Why would I need two phones and another line.  Why can't I just get one phone at half off like all of the other carriers that run promos. 

","kudosSumWeight":5,"postTime":"2018-07-13T13:53:58.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:78682_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7136},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I am sick of this nonsense where I need to add a line in order to get any promotion.  I have been a loyal customer for over 5 years and I am about to leave because I can literally no buy a new phone on any promotion without adding a line.  It's a bs way to jack up current number of customers and manipulate active lines/user data.  Why would I need two phones and another line.  Why can't I just get one phone at half off like all of the other carriers that run promos. 

"},"Conversation:conversation:78682":{"__typename":"Conversation","id":"conversation:78682","solved":true,"topic":{"__ref":"ForumTopicMessage:message:78682"},"lastPostingActivityTime":"2024-02-14T11:58:29.000-08:00","lastPostTime":"2024-02-14T11:58:29.000-08:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:78682":{"__typename":"ModerationData","id":"moderation_data:78682","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:78682_1":{"__typename":"Revision","id":"revision:78682_1","lastEditTime":"2018-07-13T13:53:58.000-07:00"},"ForumReplyMessage:message:78693":{"__typename":"ForumReplyMessage","id":"message:78693","conversation":{"__ref":"Conversation:conversation:78682"},"author":{"__ref":"User:user:126621"},"revisionNum":1,"uid":78693,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: TMobile has no deals for current customers","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78693"},"parent":{"__ref":"ForumTopicMessage:message:78682"},"body":"

Have been waiting on a bogo opportunity on any current phone that isn't LG lol for almost two years now. Wife been rocking a Note 4 for almost 4 years while mine died a few months back and since there were never any good sales I just went to Best Buy and bought an unlocked one. I have been enjoying Tmobile for years now but if new phones that actually are worth while buying are never available with some sort of discount for existing customers that are well passed their upgrade time then what is the point of sticking around?

","body@stringLength":"575","rawBody":"

Have been waiting on a bogo opportunity on any current phone that isn't LG lol for almost two years now. Wife been rocking a Note 4 for almost 4 years while mine died a few months back and since there were never any good sales I just went to Best Buy and bought an unlocked one. I have been enjoying Tmobile for years now but if new phones that actually are worth while buying are never available with some sort of discount for existing customers that are well passed their upgrade time then what is the point of sticking around?

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As mentioned already, we do offer some promos that do not require adding a line in order to take advantage of a good deal on buying a phone. My apologies if anyone's missed out on any promos we've run, but the good news is deals like that will continue to run in the future. I encourage keeping eye on our Community-2842 space here for the latest offers we're running.

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