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Want to dispute bill because I dont want to pay for t mobile any more
Help please
They said I have to pay to pay for the phone and I can't because the make I have to live off of it and enough that why I want help but your being rude
If you have an EIP on your account. You should not have taken on the cost of a device as well if your monthly incoming was not enough to afford it. Expecting you to live up to the responsabilities you agreed to is not being rude. Maybe you can ask a family member to help you out financially. I work with a lot of disabled people and have never had any of them make such a request.
Thank you! I thought I had connected my gateway but it didn’t for some reason, and that’s why I couldn’t find the + network button
Don’t confuse your “Gs”. TMHI 5G means “fifth generation”. The gateway broadcasts Wi-Fi in your home at both 2.4 GHz and 5 GHz. GHz means “gigahertz” which is a unit of frequency.
Anyway, many devices such as your cat feeder have trouble with the gateway’s default configuration. Here is how to add a dedicated 2.4 GHz Wi-Fi network (SSID) for your cat feeder, and any other devices that have trouble connecting (such as a printer.)
T Life Instructions
Some devices, such as printers, have trouble connecting to the gateway’s default configuration.
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network. This second network is for devices that can’t connect to the default network.
Using the T Life app on your phone: Tap Connect (at the bottom). Tap Things (at the top). Tap your Gateway. Tap the magenta button Manage. Tap Network (at the top). Tap the magenta + Add Network.
You should now have an “Add new network” page. Under General details, Enter a new Wi-Fi network name (SSID) and a password. Under Advanced settings, change the Frequency Band to 2.4 GHz. Under WPA Version, change WPA Version to WPA/WPA2. The WPA Encryption Mode should automatically change to TKIP+AES. Tap Save at the bottom. Connect your device to this new network.
Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it. (The Hidden switch is in Advanced settings, below WPA Encryption Mode.)
I already connected my new tmobile gateway, however, when I try adding a 2nd network it wants me to setup the gateway again???
Revised instructions (the app changed since I wrote the above) to create new 2.4 GHz network:
Tap Internet (at the top). Tap My Wi-Fi (at the top).
At the bottom, tap + Add new network.
General details section:
Enter a Wi-Fi network name (SSID) (TIP: this should be alphabetically after your primary network name.)
Enter a Wi-Fi network password.
Advanced settings section:
Frequency Band: select 2.4 GHz
WPA Version: select WPA/WPA2
WPA Encryption mode will be automatically set to TKIP+AES.
Tap Save at the bottom.
