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MrHanky0's avatar
MrHanky0
Network Novice
2 years ago
Solved

phone number transfer with old broken phone

What am I to do if my old iPhone is broken and I need to transfer my new phone number to it? Since I can’t turn it on, I can’t use that old phone to help transfer the number in any way. 
iphone
asistencia
t-mobile
  • tmo_mike_c's avatar
    tmo_mike_c
    5 years ago

    UPDATED 7/13/2021: 

    For folks wondering if their Native VVM app will work on T-Mobile’s network, here’s some helpful info. The native VVM app on Non-T-Mobile devices isn’t something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I’ve linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues. 

    We have a couple articles that can help with this. Check out the two links below in relationship to the issue. 

    T-Mobile Visual Voicemail app

    Voicemail troubleshooting

     

     

Annmrce2001's avatar
Annmrce2001
Newbie Caller
2 years ago
Copiar enlaceReportar

Bring it to tmobile and the technician there will help you .

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Since I can’t turn it on, I can’t use that old phone to help transfer the number in any way.  ","body@stringLength":"198","rawBody":"

What am I to do if my old iPhone is broken and I need to transfer my new phone number to it? Since I can't turn it on, I can't use that old phone to help transfer the number in any way. 

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What am I to do if my old iPhone is broken and I need to transfer my new phone number to it? Since I can't turn it on, I can't use that old phone to help transfer the number in any way. 

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Bring it to tmobile and the technician there will help you .

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Bring it to tmobile and the technician there will help you .

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