Forum Discussion

cobb's avatar
cobb
Newbie Caller
4 years ago

returning phone

I’m upgrading my old phone. I’ve received the new phone. What are the exact things I need to do to my old phone before I sent it in?
  • gramps28's avatar
    gramps28
    4 years ago

    Factory reset and remove the sim from the old phone. You may have to return the charger but like the previous poster stated Tmobile should of sent you a checklist.

    I would also take multiple pictures of the condition of the phone in case you need to dispute the trade in value.

gramps28's avatar
gramps28
Router Royalty
4 years ago
Copiar enlaceReportar

Factory reset and remove the sim from the old phone. You may have to return the charger but like the previous poster stated Tmobile should of sent you a checklist.

I would also take multiple pictures of the condition of the phone in case you need to dispute the trade in value.

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I'm upgrading my old phone. I've received the new phone. What are the exact things I need to do to my old phone before I sent it in?

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I'm upgrading my old phone. I've received the new phone. What are the exact things I need to do to my old phone before I sent it in?

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Factory reset and remove the sim from the old phone. You may have to return the charger but like the previous poster stated Tmobile should of sent you a checklist.

I would also take multiple pictures of the condition of the phone in case you need to dispute the trade in value.

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Factory reset and remove the sim from the old phone. You may have to return the charger but like the previous poster stated Tmobile should of sent you a checklist.

I would also take multiple pictures of the condition of the phone in case you need to dispute the trade in value.

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