Forum Discussion
Coverage at new home
I have had T-Mobile for 5 years and have T-Mobile internet. I bought a retirement home in Texas and plan on using it as a vacation home for a couple years then move there but there is no T-Mobile coverage there. Whom can I contact about future coverage/towers? The home is in Sebastopol TX near Trinity Tx. along Lake Livingston north of Houston.
Looks like coverage there is pretty thin. As far as getting T-Mobile to change their plans to improve the coverage for you, good luck with that. In my experience, they can be totally tone deaf when it comes to customers' requests. My advice is to make plans to port to a new carrier.
even if they had to add in a tower that is a few years in the making to get all the approvals, permits etc together to do it..
You should have ample coverage if you have a 5G phone. The 4G LTE networks in many areas are either overused or broken down with not much plan to repair or build new. 5G is the focus now. Hope that helps.
Looks like coverage there is pretty thin. As far as getting T-Mobile to change their plans to improve the coverage for you, good luck with that. In my experience, they can be totally tone deaf when it comes to customers' requests. My advice is to make plans to port to a new carrier.
fireguy is correct when he says that adding (or fixing) towers takes so long that carriers are not likely go through all that. This is especially true with the older LTE networks. Fixing or adding more LTE towers is comparable to someone opening a new business today that repairs CD players.
BS420 wrote:
fireguy is correct when he says that adding (or fixing) towers takes so long that carriers are not likely go through all that. This is especially true with the older LTE networks. Fixing or adding more LTE towers is comparable to someone opening a new business today that repairs CD players.
it would be like them trying to build a new store from scratch..gotta get location, permits for the build, permission from the state and city, odds are roads will end up needing dug up on to route power to said tower..the list goes on..heck when Sprint did their LTE add on that alone took months to do on each tower..and that was just switching from their old system to LTE...what was it..wimax or some weird thing like that that they went with for 5G…
by far not a quick simple task..if you have at least some slight signal they might be able to get a booster but even with that it’ll depend on how much signal they get there to begin with..
BS420 wrote:
fireguy is correct when he says that adding (or fixing) towers takes so long that carriers are not likely go through all that. This is especially true with the older LTE networks. Fixing or adding more LTE towers is comparable to someone opening a new business today that repairs CD players.
In many places, this may be true. It's been 7 years here in SoCal that T-Mobile has claimed to cover a major highway between Santa Clarita CA and the Antelope Valley (Sierra Highway), at one time, claiming it was the only 5G service, when in fact, there is no service. They are aware, but have 'higher priorities', or as they have put it, 'choose to invest their resources in other areas'.
Thanks for the reply's all, as for the 5G vs 4G, my phone is a 4G but my wife's and sons are both new phones and 5G and neither had coverage either. I deal some with cell carriers through my job although I am no expert, but what I do know is adding a new tower is very expensive and time consuming but usually not needed. Usually, it is as simple as adding on to an existing tower. Most cell towers have multiple carriers on the tower and the owner of the tower sells space on their tower to other carriers, or trades space, i.e.. I will let you use my tower here if you let me use yours there. My cousin in Texas lives next door and they have great coverage through their carrier(although I never asked who it is through yet). Worst case is when I move in a few years I will have to cancel T-Mobile and move to whomever their carrier is but I do not want to do that. T-Mobile s the first carrier I have found I love since Nextel and when Nextel moved to Sprint it sucked after that.
