Forum Discussion
OldManStan
Hace 11 díasNewbie Caller
Device Disconnections
We just upgraded to a TMO-G4AR. JT58A0120. Our speed is great, but all of the devices in the house randomly loose connection. Anyone know what may be the issue. The interruption only last a few seconds.
- walker5Newbie Caller
I just this as a possible upgrade from xfinity and am having the same issues. The connection bounces between my cameras and home devices. This will not work. Has anyone gotten a solution yet
- OldManStanNewbie Caller
No issues today. Based on the signal strength, I think they took the closest tower or antenna offline yesterday. This morning our signal strength was back up and the speed was over triple our norm. Speed back to normal with no disconnections so far this evening.
- Shadygreen_FarmRoaming Rookie
Same here. The new "upgraded"gateway worked great for two days ( that is after spending a couple of hours on the phone with support over the period of two days to get it to work). Just like with the old one though, it works for a couple of days them went essentially belly up and again has become a constant battle. My unproven theory is that try to do too much with too little (cost savings) which causes congested hubs at peak hours. I'm wondering if at first they prioritize the new gateway connections, after that it seems to be a crapshoot. At least out here in the country. Anyhow, hope you get some help. Personally I'm not too eager to donate more hours of time to have TMobile do their job right. Nothing against their support, it's just the way they have it set up. One big disappointment!
Contenido relacionado
- Hace 7 meses
- Hace 9 meses
- Hace 3 años