Forum Discussion

sdboy's avatar
sdboy
Network Novice
Hace 2 años

Sagemcom Fast 5688W Gateway Software Updates

I am using a Sagemcom Fast 5688W Gateway on the T Mobile network and my current SW version is 1.2.74. How to I get the newest SW version 1.2.8A ??

  • copz1998's avatar
    copz1998
    Connection Curator

    @sdboy i am pretty sure the firmware updates are delivered automatically from T-Mobile. I have watched mine update over the past year and I have not done anything to prompt the update. Patience I think. 

  • SRD1's avatar
    SRD1
    Newbie Caller

    It's been a very long time now. How about it...TMO?

  • I also have this question. I had the Nokia and last week support tried twice to push an update to it- it was 3 versions behind. Push failed, so they made me exchange it for the Sagecom 5688w (charged me $35 activation fee) on version 1.2.74. Rebooted at least twice, and one reset since I got it on Tuesday, May 23rd. No update yet, and obviously concerned since Nokia stopped updating some time ago. Options are limited in my area, but seriously starting to consider satellite, so disappointed with T-Mobile.

  • copz1998's avatar
    copz1998
    Connection Curator

    It is my experience that the T-Mobile servers push out firmware updates to gateways, so you need to be patient. Unfortunately, there is not a firmware update button on the T-mobile Internet app that you could use to perform updates.

    Lo sentimos.

     

  • SRD1's avatar
    SRD1
    Newbie Caller

    It's about 3 months now and I still have not been updated to firmware version 1.2.8A. Does anyone know if there's a problem with this newest version?

  • sdboy's avatar
    sdboy
    Network Novice

    It's almost 3 months since I first posted my question about Sagemcom Fast 5688W Gateway software updates and so far I have not received any updates and I am still at version 1.2.74. Also, I just noticed that the latest SW version has changed and is now 1.2.90 so I am 2 versions behind. How sure why I have not received any updates.

     

  • SRD1's avatar
    SRD1
    Newbie Caller

    I got the firmware version 1.2.8A update yesterday. Now I see there is a new one (1.2.90) so I am again, one update behind. I was most concerned with being able to use Wi-Fi calling reliably so, I guess I'll just quit worrying about it for now...assuming that feature is now stable.

  • sdboy's avatar
    sdboy
    Network Novice

    I finally got the firmware version 1.2.8A update yesterday.