Forum Discussion
T-Mobile Customer Service when no access to phone number (internationally)
I am here in Brazil temporarily using a local SIM card which worked wonderfully. When trying to return to my T-Mobile SIM card to make an international call, it asked me to enter my T-Mobile SIM PIN which I don't know what it is. After a single try guessing my SIM PIN, I was locked out.
Now I am trying to get online support to unlock my T-Mobile SIM card since I don't have a way to call internationally to the US. There does not seem to be a chat or email option to get assistance from T-Mobile, at least I was not able to find one online when logging into my T-Mobile account.
How can I get help from the T-Mobile customer support (chat or email) to unlock my phone?
You can try using messenger on one of Tmobile’s social media accounts.
You can try using messenger on one of Tmobile’s social media accounts.
Gracias, @gramps28. I tried to connect with T-Mobile’s Facebook Messenger team, they were not available, will try again later today, thanks again for your response, I appreciate it.
