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connorbre's avatar
connorbre
Newbie Caller
10 months ago
Solved

$200 Rebate Home Internet Virtual Card Won't Activate

I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to ...
  • sammypresley's avatar
    sammypresley
    3 years ago

    by the way max unknown numbers according to Android aren't numbers block able bya 3rd party app that bcan block non contact numbers

427cobraguy's avatar
427cobraguy
Network Novice
7 months ago
Copiar enlaceReportar

It could be the browser you're using.  I typically use mozilla but when I log into tmo with it, it tells me something's gone wrong and to try later.  I logged in using chrome and I could enter data and it would accept them.  Try it.

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Activate","id":"message:58289","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:85245"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:plans-features"},"conversation":{"__ref":"Conversation:conversation:58289"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:58289"},"body@stripHtml({\"truncateLength\":200})":" I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to ...","body@stringLength":"582","rawBody":"

I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states \"We are not able to validate the information provided. Vuelve a intentarlo\".

I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?

","kudosSumWeight":1,"postTime":"2024-07-03T10:55:47.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:58289_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3023},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states \"We are not able to validate the information provided. Vuelve a intentarlo\".

I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?

"},"Conversation:conversation:58289":{"__typename":"Conversation","id":"conversation:58289","solved":true,"topic":{"__ref":"ForumTopicMessage:message:58289"},"lastPostingActivityTime":"2025-01-23T11:37:10.931-08:00","lastPostTime":"2025-01-23T11:37:10.931-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:58289":{"__typename":"ModerationData","id":"moderation_data:58289","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:58289_1":{"__typename":"Revision","id":"revision:58289_1","lastEditTime":"2024-07-03T10:55:47.000-07:00"},"ForumReplyMessage:message:58294":{"__typename":"ForumReplyMessage","id":"message:58294","conversation":{"__ref":"Conversation:conversation:58289"},"author":{"__ref":"User:user:123583"},"revisionNum":1,"uid":58294,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plans-features"},"subject":"Re: $200 Rebate Home Internet Virtual Card Won't Activate","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:58294"},"parent":{"__ref":"ForumTopicMessage:message:58289"},"body":"

It could be the browser you're using.  I typically use mozilla but when I log into tmo with it, it tells me something's gone wrong and to try later.  I logged in using chrome and I could enter data and it would accept them.  Try it.

","body@stringLength":"254","rawBody":"

It could be the browser you're using.  I typically use mozilla but when I log into tmo with it, it tells me something's gone wrong and to try later.  I logged in using chrome and I could enter data and it would accept them.  Try it.

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connorbre wrote:
\t

I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states \"We are not able to validate the information provided. Vuelve a intentarlo\".

\t

I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?

\t

It should be the phone number of your home internet line. If that's not working I would contact Tmobile customer support to sort this out.

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