Forum Discussion
$200 Rebate Home Internet Virtual Card Won't Activate
- Hace 6 meses
connorbre wrote:
I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states "We are not able to validate the information provided. Vuelve a intentarlo".
I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?
It should be the phone number of your home internet line. If that's not working I would contact Tmobile customer support to sort this out.
It could be the browser you're using. I typically use mozilla but when I log into tmo with it, it tells me something's gone wrong and to try later. I logged in using chrome and I could enter data and it would accept them. Try it.
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