Forum Discussion
Home internet "connected without internet"
I got my 5G gateway in the mail. I set it up, everything looks good, but I can't get internet connection. All my devices connected to the gateway are showing the same message "connected without inter...
Ok... I got my problem solved after 9 hours waiting for customer service!!!!!!
They sent the gateway with the wrong SIM... They fixed it really fast, but the waiting time was ridiculous.
Anyway, now everything is working great.
@EXCLSVxPlayZ I've been dealing with the same exact thing since I got my Gaitway. I'm calling them tomorrow to tell them to send me a new one. I can use my Hotspot from my phone and get service just fine so I know that my T-MOBILE service in my area is good. I'm not gonna pay for Wi-Fi if I have use my Hotspot though. 😔
