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leechat
Roaming Rookie
5 years ago

I cannot access my job's VPN from home

I am currently working from home.  I use a company provided laptop with an always on VPN client to access my job's servers. No problem with spectrum cable. I have the brand new grey t-mobile gateway ...
djb14336's avatar
djb14336
Bandwidth Buddy
5 years ago
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darinf wrote:
drnewcomb wrote:

However, I can connect to my home OpenVPN server using an OpenVPN client app on my phone. It just took some fiddling with the settings. I suggest you get with your IT folks and have them diagnose the connection IRT.

How were you able to get OpenVPN working to your home server?
That’s all i want to do is to be able to connect to my home network from my phone but with double NAT and no port forwarding, I assumed that was not possible.
Are you using a separate service like “remote.it” or similar to reach your home network?
Can you elaborate on how you are reaching your home server from outside your home?
¡Gracias por tu ayuda!

Would be interested as well.  Still on the older white boxes, but need to be able to remote in and can't because port-forwarding and even DMZ is broken. Tried running OVPN on my Asus to put my whole network on a VPN in an effort to do something about it, but no luck.  Was an automated script from my provider for the OVPN config, perhaps there is something I need to edit in?

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No problem with spectrum cable. I have the brand new grey t-mobile gateway ...","body@stringLength":"1191","rawBody":"

I am currently working from home.  I use a company provided laptop with an always on VPN client to access my job's servers. No problem with spectrum cable. I have the brand new grey t-mobile gateway and cannot get in.  My IT guy worked with me and says it must be how the ports are provisioned.  He said to call and get level 2 support.  He wanted to know about specific ports. Did that, was on hold over an hour.  Tech I spoke with basically said they don't do ports. What?!  In fact when I gave her the port #s to look into she basically said no, thats not how it is designed. The tech I spoke with before her said WAN is blocked by default. What?! The level 2 person said that was not right. I get about 130 Mbps down and about 35 Mbos up. So speed is good.  My tvs, tablets, laptops, nintendo gaming, vivint(connect with lan cable to one of two ports on gateway) are streaming working fine. I can surf the web from the company laptop.  I can also get to my MS Teams & Outlook. But when I try to access a certain part of the network it won't connect. Level 2 tech opened a ticket. My VPN does not like this gateway for some reason. 

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I am currently working from home.  I use a company provided laptop with an always on VPN client to access my job's servers. No problem with spectrum cable. I have the brand new grey t-mobile gateway and cannot get in.  My IT guy worked with me and says it must be how the ports are provisioned.  He said to call and get level 2 support.  He wanted to know about specific ports. Did that, was on hold over an hour.  Tech I spoke with basically said they don't do ports. What?!  In fact when I gave her the port #s to look into she basically said no, thats not how it is designed. The tech I spoke with before her said WAN is blocked by default. What?! The level 2 person said that was not right. I get about 130 Mbps down and about 35 Mbos up. So speed is good.  My tvs, tablets, laptops, nintendo gaming, vivint(connect with lan cable to one of two ports on gateway) are streaming working fine. I can surf the web from the company laptop.  I can also get to my MS Teams & Outlook. But when I try to access a certain part of the network it won't connect. Level 2 tech opened a ticket. My VPN does not like this gateway for some reason. 

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darinf wrote:
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drnewcomb wrote:
\t\t
\t\t
\t\t
\t\t

However, I can connect to my home OpenVPN server using an OpenVPN client app on my phone. It just took some fiddling with the settings. I suggest you get with your IT folks and have them diagnose the connection IRT.

\t\t
\t\t
\t\t
\t\t
\t

How were you able to get OpenVPN working to your home server?
\tThat’s all i want to do is to be able to connect to my home network from my phone but with double NAT and no port forwarding, I assumed that was not possible.
\tAre you using a separate service like “remote.it” or similar to reach your home network?
\tCan you elaborate on how you are reaching your home server from outside your home?
¡Gracias por tu ayuda!

\t
\t
\t

Would be interested as well.  Still on the older white boxes, but need to be able to remote in and can't because port-forwarding and even DMZ is broken. Tried running OVPN on my Asus to put my whole network on a VPN in an effort to do something about it, but no luck.  Was an automated script from my provider for the OVPN config, perhaps there is something I need to edit in?

","body@stringLength":"1270","rawBody":"
darinf wrote:
\t
\t
\t
drnewcomb wrote:
\t\t
\t\t
\t\t
\t\t

However, I can connect to my home OpenVPN server using an OpenVPN client app on my phone. It just took some fiddling with the settings. I suggest you get with your IT folks and have them diagnose the connection IRT.

\t\t
\t\t
\t\t
\t\t
\t

How were you able to get OpenVPN working to your home server?
\tThat’s all i want to do is to be able to connect to my home network from my phone but with double NAT and no port forwarding, I assumed that was not possible.
\tAre you using a separate service like “remote.it” or similar to reach your home network?
\tCan you elaborate on how you are reaching your home server from outside your home?
¡Gracias por tu ayuda!

\t
\t
\t

Would be interested as well.  Still on the older white boxes, but need to be able to remote in and can't because port-forwarding and even DMZ is broken. Tried running OVPN on my Asus to put my whole network on a VPN in an effort to do something about it, but no luck.  Was an automated script from my provider for the OVPN config, perhaps there is something I need to edit in?

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