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Razor_Ramon_Chi
Roaming Rookie
Joined 3 years ago
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Re: Where Are The TMo Reps???
fireguy_6364 wrote: they dont have account access so if its anything needing fixed internally theyre unable to do it..call in or the preferred method would be through either Facebook or Twitter.. Chico as a last name or the city in California? I'm tired of talking to reps who lie just to get me off the phone. Chico as a last name, Razor Ramon 😎 RIP Scott Hall.8Visto0likes0ComentariosRe: Ridiculous experience
Bree-z wrote: I also got the "free" Revvl that I am now being charged $399. for a $189. phone. I'm really sick to death of t mobile! I've had conversation, text, email with these peeps and it's always something different to placate me UNTIL the next bill and its back to paying full price on this pos phone ! After paying the bill this month, I tried to get back into the chat area where all converse has been saved since day 1....conveniently rerouted to all kinds of other pages..… Mismanaged? They know what they're doing. I gave up a LOT compared to what they offer as perks that go with this service and I am not happy. But what can we do..… I'm travelling to the store to face to face with and I promise you .............. They have 1 hell of a scam going on, I wish they would let me in on it.6Visto0likes0ComentariosRe: Ridiculous experience
I have spent up to 5 hours with a customer service rep, even missing a shift for work!!! They promise to resolve the issue only to have it delayed or pushed on to the next representative. I've only had T-mobile for 2 months and they have already left a bad taste in my mouth.6Visto0likes0ComentariosRe: Warehouse "never received" my trade-in device
inahmallari wrote: I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trade-in phone (IPhone X) to USPS. On December 2, my tracking depicted that it had arrived at the warehouse. A week later I never got the rebate I was told I would receive and I decided to call them. They said there would be an investigation in which 5 days later (December 10) I received an email that they did not have any information that they received the trade-in. I clearly did return it, so what am I supposed to do now. I am still receiving messages that I have to return the phone despite messaging the team multiple times. All their responses were to wait. This is making me go insane. Wow, a similar thing is happening to me currently, sounds like T-Mobile has a nice scam they are running…6Visto1like0ComentariosRe: what to do if my iphone is lost in shipment
T-Mobile shipped my iPhone to the wrong address thankfully I caught it before it was delivered, but…after ordering ANOTHER iPhone 13 Pro Max they are trying to charge me 600 dollars because the 1 they sent to the wrong address hasn't shown in their warehouse. I hope this does not happen to you.1Ver0likes0Comentarios