Forum Discussion

Lia's avatar
Lia
Newbie Caller
Hace 3 años

invalid phone number

When I sign up for some apps or websites, they keep saying my phone number is invalid. But other time it works. Can anyone tell me why?

  • syaoran's avatar
    syaoran
    Transmission Titan
    Anna Samsonidze wrote:

    I and my husband have the same problem. 
    Prepaid. All the apps say "invalid number". I can't even use a bank app, several times we went to the T-mobile office, and they said they don't know what to do. Help!!!! 

    Some banks and services will not accept prepaid numbers for their services and verifications.  That is usually because there is no information tied to a prepaid account to verify who has that number.  Postpaid numbers are tied to an account, a SSN, and billing information.  

  • Lia's avatar
    Lia
    Newbie Caller
    fireguy_6364 wrote:

    what apps and sites? and are you post paid or prepaid?

    It’s the subway app, and Taylor Swift presale registration lol.

  • Lia's avatar
    Lia
    Newbie Caller
    gramps28 wrote:

    Do you use the 1 before the area code?

    Yeah, this does not work

  • I and my husband have the same problem. 
    Prepaid. All the apps say "invalid number". I can't even use a bank app, several times we went to the T-mobile office, and they said they don't know what to do. Help!!!! 

  • Ljhum's avatar
    Ljhum
    Network Novice

    The T Mobile app keeps rejecting my phone number.  I do not have a T Mobile phone.  I have an account for the hotspot.  I tried entering my account number, but that didn't work either.