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vlymtngrl's avatar
vlymtngrl
Roaming Rookie
3 years ago

app issues

Since the last update I have had app issues, I get a message saying "Something is not quite right here. Unfortunately the tmobile app is not avai6at this time due to technical difficulties. Please tr...
aplic.
t-mobile
  • fireguy_6364's avatar
    fireguy_6364
    3 years ago

    more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update?

    what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?

thegreenman's avatar
thegreenman
Roaming Rookie
2 years ago
Copiar enlaceReportar

As I mentioned, the phone is from T-Mobile.

 

So anyone know what I can do to get the app to work. I'd call T-Mobile Customer Support, but ever since Oct it takes at least an hour to get a person on the line and then they'll say that I would have an equally long time before I can talk to tech support.

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Since the last update I have had app issues, I get a message saying \"Something is not quite right here. Unfortunately the tmobile app is not avai6at this time due to technical difficulties. Please try back later.\" I can log in on the website, just not the app.

"},"Conversation:conversation:98611":{"__typename":"Conversation","id":"conversation:98611","solved":true,"topic":{"__ref":"ForumTopicMessage:message:98611"},"lastPostingActivityTime":"2024-05-28T11:59:41.000-07:00","lastPostTime":"2024-05-28T11:59:41.000-07:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:98611":{"__typename":"ModerationData","id":"moderation_data:98611","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:98611_1":{"__typename":"Revision","id":"revision:98611_1","lastEditTime":"2022-08-15T20:12:21.000-07:00"},"ForumReplyMessage:message:98621":{"__typename":"ForumReplyMessage","id":"message:98621","conversation":{"__ref":"Conversation:conversation:98611"},"author":{"__ref":"User:user:80492"},"revisionNum":1,"uid":98621,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:android"},"subject":"Re: app issues","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:98621"},"parent":{"__ref":"ForumTopicMessage:message:98611"},"body":"

As I mentioned, the phone is from T-Mobile.

 

So anyone know what I can do to get the app to work. I'd call T-Mobile Customer Support, but ever since Oct it takes at least an hour to get a person on the line and then they'll say that I would have an equally long time before I can talk to tech support.

","body@stringLength":"326","rawBody":"

As I mentioned, the phone is from T-Mobile.

 

So anyone know what I can do to get the app to work. I'd call T-Mobile Customer Support, but ever since Oct it takes at least an hour to get a person on the line and then they'll say that I would have an equally long time before I can talk to tech support.

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more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update?

what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?

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