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Soco1965's avatar
Soco1965
Network Novice
7 months ago

GRE Issue

I just installed my T-mobile Gateway.  I can no longer access my company VPN.  How do I allow GRE?  
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Issue","id":"message:116449","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:109104"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:gateways-devices"},"conversation":{"__ref":"Conversation:conversation:116449"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:116449"},"body@stripHtml({\"truncateLength\":200})":" I just installed my T-mobile Gateway.  I can no longer access my company VPN.  How do I allow GRE?   ","body@stringLength":"128","rawBody":"

I just installed my T-mobile Gateway.  I can no longer access my company VPN.  How do I allow GRE?

 

","kudosSumWeight":0,"postTime":"2024-09-24T05:12:40.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:116449_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":171},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I just installed my T-mobile Gateway.  I can no longer access my company VPN.  How do I allow GRE?

 

","customFields":[]},"Conversation:conversation:116449":{"__typename":"Conversation","id":"conversation:116449","solved":false,"topic":{"__ref":"ForumTopicMessage:message:116449"},"lastPostingActivityTime":"2024-09-24T07:38:29.000-07:00","lastPostTime":"2024-09-24T07:38:29.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:116449":{"__typename":"ModerationData","id":"moderation_data:116449","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:116449_1":{"__typename":"Revision","id":"revision:116449_1","lastEditTime":"2024-09-24T05:12:40.000-07:00"},"ForumReplyMessage:message:116450":{"__typename":"ForumReplyMessage","id":"message:116450","conversation":{"__ref":"Conversation:conversation:116449"},"author":{"__ref":"User:user:35346"},"revisionNum":1,"uid":116450,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:gateways-devices"},"subject":"Re: GRE Issue","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:116450"},"parent":{"__ref":"ForumTopicMessage:message:116449"},"body":"

@Soco1965, several people have experienced VPN issues. On the forums, use the following link. A user posted a YouTube video that refers to adjusting your MTU. 

https://community.t-mobile.com/troubleshooting-38/unable-to-use-t-mobile-home-internet-with-work-vpn-any-suggestions-52100

I hope this helps. 

","body@stringLength":"618","rawBody":"

@Soco1965, several people have experienced VPN issues. On the forums, use the following link. A user posted a YouTube video that refers to adjusting your MTU. 

https://community.t-mobile.com/troubleshooting-38/unable-to-use-t-mobile-home-internet-with-work-vpn-any-suggestions-52100

I hope this helps. 

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