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Need DNS PTR record created for business internet (have static ip)
Sadly, no, I could never get this resolved, and I closed my account. I have stayed with Comcast for Business.
Tmobile's business tech support was incompetent. I opened many tickets and they never contacted me back, just kept opening a new ticket when I called after many days to check on the last one. They closed them either without comment or with non-sequiturs. (That's when I could even reach their tech support; often I was routed to the personal cell phone tech support people, often in loops where they forwarded my call back to their same group. Ugh.)
I tried a secondary approach of finding a VPS/VPN site that could handle the outbound email, but I never could find one that could do it. They, like tmobile, do one or more of (1) block outbound port 25 connections, (2) don't allow a PTR record, or (3) have their ip#s blacklisted on sites such as Spamhaus -- and assorted ISPs, such as Yahoo mail, refuse incoming mail from blacklisted ip#s, so it is fatal for an email server's ip# to be listed. Tmobile's ip#s are also blacklisted there, so that's a second problem.
Technically, tmobile has told Spamhaus to blacklist ALL of it's ip#s, as a matter of policy. So tmobile will have to carve out the ip#s that are static ip#s for business customers in order to make this work. (And provide the PTR record. Two mountains to climb.)
So, nope. Between business-unfriendly policies, practices, and incompetent tech support, tmobile for bus. is not ready for prime time.
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