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Mm172003's avatar
Mm172003
Newbie Caller
2 years ago

i can not open syncUp kids app in my phone

I can't open SyncUp kids app in my phone. I try to restarted my phone or re installation the app. It still same.    It kip show up All items score app failing
SyncUp Kids
Bandy116's avatar
Bandy116
Newbie Caller
12 months ago
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We just bought our son's syncup watch today. My husband can get into the app. I was able to accept the invitation. Then it went back to the startup screen on the app and won't do anything else. 

Also, is anyone else having issues placing calls from the watch? It just goes to the customer service number despite them working for over an hour to try to figure it out at the store... 

 

We're excited about the potential good this watch could be!... If it works... 

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phone","id":"message:27497","revisionNum":1,"repliesCount":51,"author":{"__ref":"User:user:102538"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:syncup-iot"},"conversation":{"__ref":"Conversation:conversation:27497"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:27497"},"body@stripHtml({\"truncateLength\":200})":" I can't open SyncUp kids app in my phone. I try to restarted my phone or re installation the app. It still same.    It kip show up All items score app failing ","body@stringLength":"181","rawBody":"

I can't open SyncUp kids app in my phone. I try to restarted my phone or re installation the app. It still same. 

  It kip show up All items score app failing

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I can't open SyncUp kids app in my phone. I try to restarted my phone or re installation the app. It still same. 

  It kip show up All items score app failing

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We just bought our son's syncup watch today. My husband can get into the app. I was able to accept the invitation. Then it went back to the startup screen on the app and won't do anything else. 

Also, is anyone else having issues placing calls from the watch? It just goes to the customer service number despite them working for over an hour to try to figure it out at the store... 

 

We're excited about the potential good this watch could be!... If it works... 

","body@stringLength":"508","rawBody":"

We just bought our son's syncup watch today. My husband can get into the app. I was able to accept the invitation. Then it went back to the startup screen on the app and won't do anything else. 

Also, is anyone else having issues placing calls from the watch? It just goes to the customer service number despite them working for over an hour to try to figure it out at the store... 

 

We're excited about the potential good this watch could be!... If it works... 

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