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Cissy6313
Network Novice
Joined 2 years ago
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Someone has hacked my phone and is sending unidentified information almost daily to several unknown numbers without my premission. What can I do to stop this immediately?
I noticed on my account activity log from online invoices show that someone (with use of a handful of numbers) have been sending pictures, send & receive text messages, making and receiving calls, using up data on almost a daily basis since activating my TMobile mobile account, March 2023. It shows activity coming & going from my phone (without my knowledge). I'm not getting notifications, etc. aside from what I ran across online last night that has been posted to my billing invoice activity log sheet. My phone, a Moto G Stylus I got new with new service has been a bit glichy & buggy but I didn't realize it was hacked from the moment I turned it on. How can I block this from continuing to happen? What exactly are they extracting from my phone and why isnt it showing up on my real-time logs? I get some notifications when legit calls & messages come in (at least I think I do) but to see you exchanged 338 text messages with mostly unfamiliar numbers over a 9 day period is just mind blowing. I know for a fact, I haven't sent a total of 338 text messages collectively in the past 5 years let alone 9 days. Yes I said 5 years. I'm pretty much try to limit my use of the internet for personal use the best I can for fear of this same scenario happening to me now. I really need to know: 1) how to make this activity stop ASAP; 2) find out who is doing this; 3) determine what exactly was sent out from my phone; 4) find out why I'm not getting notified of all activity on my phone & 5) how to keep this from happening again either on this very account or potential others? So now that I'm aware but don't want my novice knowledge to make matters worse or allow this activity to continue, for the remainder of my contract, just because I don't know what to do from here. Can someone in the know, please give me some guidance? I would really appreciate it. Is there someone I should be in contact with via TMobile or within my local law enforcement office? Is there an app I can download to check my phone for unwanted presences? An app to wash my Android phone clean and keep it clean? Thank you for your time & attention to this very scary but real situation. Suzanne You can reply to me here or via text message since my phone has already been compromised. (zip512 9nine9 two 7 4 four) Thank you.1.3KViews0likes5Comentarios