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magentatechie
Bandwidth Buddy
Joined 8 years ago
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Re: Decreasing number of rings
Hey there! The short code you used, was it this? **61*18056377243**seconds# Change call forwarding delay time. Elige un retardo de 5, 10, 15, hasta 30 segundos. For example, dialing**61*18056377243**10#would be a 10-second delay. Bear in mind you can only time in 5 second intervals up to 30 seconds or it might not work. Alternatively, you can dial 611 to reach out to your Account Expert OR contact T-Force via Facebook or Twitter and we'd be glad to help you out. Hope this helps!32Visto0likes0ComentariosRe: T mobile paramount plus promotion code
Hey there! Are you going tohttps://promotions.t-mobile.com/ParamountPlus? From there you enter your phone number then sign in to your T-Mobile.com account (if you aren't already signed in). The next page will have your code and a link to Paramountplus.com to set up a new account. If you're already a Paramount Plus Essentials subscriber, follow the link to enter your coupon code that appears on this page. Please note that if you are a current subscriber, you must cancel your existing account and wait until the end of your current cycle before you'll be able to enter the coupon code to start your free subscription. Here are some great resources: https://www.t-mobile.com/offers/paramount-plus-deal#paramount-plus-faq https://help.paramountplus.com/s/article/PD-What-is-the-Paramount-On-Us-Offer42Visto1like0ComentariosRe: How to port out of family plan and change to individual plan
@fireguy_6364is 100% correct if you are wishing to set up your own individual T-Mobile account. If the Primary Account Holderagreeable to the change, I would recommend that you dial 1-800-T-Mobile to initiate your account first, then have the PAH dial 611to complete the change of responsibility. It doesn't matter if they call in first, but you'll still need to speak to activations to start your account before your number can be transferred. Please note, if you are making payments on a device through EIP (equipment installment plan), we will send you a link to a Docu-Sign website where you will sign an agreement to take over the payments. If you fail to complete this step, your device payments will remain on the other account. Also, if you have a Jump On Demand payment plan, you will not be able to move the device payments to a different account at all. If you are hoping to port your number out to another carrier, you will need to obtain the account number and the PIN/Passcode on the account in order to complete the port. You will also need to confirm that the PAH doesn't have any port-out blocks on the account. Hope this helps!200Visto4likes0ComentariosRe: Voicemail not acknowledging pin entry
I know exactly what you mean because I haven't been able to access my voicemail since yesterday. I was able to check the master ticket (that gets initiated by engineering directly after account or tech care has submitted the originating issues to the department) and it was initiated this morning but there's no estimated time or resolution as of right now. You may wish to try using Visual Voicemail (usually preinstalled on Android devices, can be obtained from the Play store) as this was effective for me.14Visto0likes0ComentariosRe: Unlocked phones
Hey there! Just checking, you are a current T-Mobile customer and having problem with your service using an unlocked Moto G7? Have you checked your APN settings to make sure everything is set up properly? (This may be located under Settings>Network & Internet>Mobile Network>Advanced>Access Point Names) You should have an APN that is labeled as T-Mobile (or T-Mobile US LTE or something similar). If you don't, you'll want to add it- select the big plus sign (or if you don't see one, tap the 3 dots in the upper right hand corner and select "Add New". Input the following: APN: fast.t-mobile.com Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc MMS proxy: Not set MMS port: 80 MCC: 310 MNC: 260 Authentication type: Not set APN type: default,supl,hipri,fota,mms APN protocol: IPv6 APN roaming protocol: IPv4 APN enable/disable: Enabled MVNO type: None MVNO value: Not set6Visto0likes0ComentariosRe: Can't download bill anymore!
Thank you for all of the information! Sadly, this is where I really do need to recommend that you reach out to care. They will be able to log in to your account on your behalf and see if the problem replicates itself when they try to load the bill. They will also be able to submit a ticket to engineering and send out a copy of the paper bill if you'd like. I'm really sorry that I couldn't be more help but I do wish you luck!36Visto0likes0Comentarios