Forum Discussion
unfortunately t mobile has stopped
just last week this ERROR MESSAGE "unfortunately t mobile has stopped" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me...
So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right, and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!
Excellent explanation. 'allowing no background processes' fix worked for me on my old MetroPCS phone that only has Android 5.1.1 available. Fortunately I already had the dev options enabled (since they have things that really shouldn't need such a special menu like not turning off display when charging). Was really annoying since I went so far as to reset my phone and then the problem came back after installing a few updates. I assume there is some downside to the fix but it's better than throwing out an otherwise working phone.
