Forum Discussion
USAGE details no longer available?
Been monitoring daily usage because I'm on tiered data plan. (Wish I could switch) Before I could access by clicking on "USAGE" tab but that changed overnight. Called in and was told the system is be...
Hello Friends. Did you see the good news I posted on USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile? I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
bimil101 wrote:Same issue… New to me, since I've always been able to see daily activity for my kids' lines. Now, T-Mobile says that's only available at the end of the billing cycle. Of course, too late to do anything about excessive data use. And it took 45 min. to get to that non-sense response. I'm shopping new providers who allow me to manage my account in real time!
Is that in writing somewhere? I called yesterday and got the general response of "they're still working on it."
