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For one of the accounts, there is a text labeled ‘Dial it xx”. What does this mean? There are a lot of those over the last few months and I cannot figure out what kind of text that would be. Any help is appreciated! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"268","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:texts","text":"textos","time":"2022-04-24T13:32:36.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:143907":{"__typename":"Conversation","id":"conversation:143907","topic":{"__typename":"ForumTopicMessage","uid":143907},"lastPostingActivityTime":"2023-07-21T01:55:25.000-07:00","solved":false},"User:user:93425":{"__typename":"User","uid":93425,"login":"HowardHardin","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-3.svg"},"id":"user:93425"},"ForumTopicMessage:message:143907":{"__typename":"ForumTopicMessage","subject":"How do I find out my Tmobile phone number?","conversation":{"__ref":"Conversation:conversation:143907"},"id":"message:143907","revisionNum":1,"uid":143907,"depth":0,"board":{"__ref":"Forum:board:t-mobile-account-prepaid"},"author":{"__ref":"User:user:93425"},"metrics":{"__typename":"MessageMetrics","views":8399},"postTime":"2023-07-21T00:18:19.000-07:00","lastPublishTime":"2023-07-21T00:18:19.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a chromebook with mobile internet service, and have had it about a month. I have my account number, but to be able to access my account online, or even pay my bill I have to be able to input a Tmobile phone number, and I have not been given one! I tried calling customer service more than once and they are not helpful at all! 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When I tried to access the T-Mobile app, it showed \"Sorry we're not ready for you yet. Estamos trabajando para mejorar tu experiencia con la aplicación\". I had already tried to unload and reinstall the app several times, but still in vain. I wonder is this usually happened to people just ported in T-Mobile? If anyone had this problem before can provide me solutions, thank you. 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But everytime I sign in I get this message, I've called t-mobile 2 times, the first time the support guy on the phone said it is a problem from their side beside they have people working on the tower because of the 5G thats incoming, the 2nd time she told me that they had to delete my t-mobile account and make a new one using the same e-mail address, she told me to wait 8 days, I've waited almost a month, logged in, and the same message popped up again. \"Oh no! We have run into an issue when linking this number to the profile. Please contact our Care experts to get this resolved.\" I recently switched plans from the $45 4GB of data a month to $40 10GB of data a month. I don't know if that has anything to do with it. Before I switched to that plan My T-Mobile was working just fine I could do everything. A screenshot of the message that keeps popping up everytime I sign in: ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1005","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:linking","text":"linking","time":"2021-02-27T17:49:25.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:sign in problems","text":"sign in problems","time":"2021-02-27T17:49:25.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xNDM1OTAtNDA3NGk3RUY3ODU1MzcwRjMwMDA2?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:143565":{"__typename":"Conversation","id":"conversation:143565","topic":{"__typename":"ForumTopicMessage","uid":143565},"lastPostingActivityTime":"2021-04-29T11:36:55.000-07:00","solved":true},"User:user:113151":{"__typename":"User","uid":113151,"login":"beachcondo99","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"id":"user:113151"},"ForumTopicMessage:message:143565":{"__typename":"ForumTopicMessage","subject":"Unable to login to My T-Mobile Account","conversation":{"__ref":"Conversation:conversation:143565"},"id":"message:143565","revisionNum":1,"uid":143565,"depth":0,"board":{"__ref":"Forum:board:t-mobile-account-prepaid"},"author":{"__ref":"User:user:113151"},"metrics":{"__typename":"MessageMetrics","views":5699},"postTime":"2018-08-15T17:35:28.000-07:00","lastPublishTime":"2018-08-15T17:35:28.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I set up a Prepaid Tablet Data Account (\"Mobile Internet Network Access) about 3 weeks ago, and received an email \"Welcome to T-Mobile\" with my new phone number. I have called Technical Support several times, because when I try to login to My T-Mobile (using either phone number or email), there is an error message that I am not authorized to use this account. I went to a T-Mobile Store, and they were able to access my account, so I know it's active. T-Mobile Support just said this is a known issue, affecting many new accounts. The last tech said she would \"escalate\" my request, and get back to me. I've heard nothing. Seems like a wimpy reply. Anyone else having this problem, or know how to resolve it? Thanks! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"765","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:144301":{"__typename":"Conversation","id":"conversation:144301","topic":{"__typename":"ForumTopicMessage","uid":144301},"lastPostingActivityTime":"2025-01-13T18:23:41.894-08:00","solved":false},"User:user:23884":{"__typename":"User","uid":23884,"login":"MajorRathbone","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Transmission Trainee","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:23884"},"ForumTopicMessage:message:144301":{"__typename":"ForumTopicMessage","subject":"T-Mobile ID","conversation":{"__ref":"Conversation:conversation:144301"},"id":"message:144301","revisionNum":1,"uid":144301,"depth":0,"board":{"__ref":"Forum:board:t-mobile-account-prepaid"},"author":{"__ref":"User:user:23884"},"metrics":{"__typename":"MessageMetrics","views":4899},"postTime":"2023-05-12T17:07:55.000-07:00","lastPublishTime":"2023-05-12T17:07:55.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Does any one know how to create a T-Mobile ID and access the account? I started T-Mobile 5G internet service on April 22 and have been trying since that time to create a T-Mobile ID. Despite numerous calls to customer service no one has been able to assist. The error message I kept getting was “We're sorry, we don't recognize this email.” Yet, I input the exact email I used when signing up for internet service, and T-Mobile has sent me several emails (including the \"You're In\" email, confirmation of order email, terms of service mail, as well as several marketing emails). Finally (May 12), when trying to create a T-Mobile ID I received a message that there already is a T-Mobile ID associated with my email address. FINALLY (after more than 20 attempts at various times and using different browsers). However, now the issue is that when I try to log-in I get a screen asking for my telephone number to link to my account and a confirmation code will be sent. When I enter my telephone number (non- T-Mobile) an error message pops up “Please verify your 10 digit T-Mobile phone number is correct.” I am stuck in a maze of never-ending loops -- first I could not create a T-Mobile ID since my email supposedly was not recognized, and now I cannot access my account because I receive an error message that I am not entering a T-Mobile phone number. I do not have T-Mobile phone service, and when I enter the phone number listed on my 5G internet gateway I get the error message that I was getting when initially trying to create a T-Mobile ID: “We're sorry, we don't recognize this email.” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1655","kudosSumWeight":4,"repliesCount":18,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:home internet","text":"internet residencial","time":"2019-11-29T13:58:17.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:144151":{"__typename":"Conversation","id":"conversation:144151","topic":{"__typename":"ForumTopicMessage","uid":144151},"lastPostingActivityTime":"2023-09-23T11:45:58.000-07:00","solved":true},"User:user:89101":{"__typename":"User","uid":89101,"login":"kevin4byu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:89101"},"ForumTopicMessage:message:144151":{"__typename":"ForumTopicMessage","subject":"T-Mobile App not working with my prepaid account","conversation":{"__ref":"Conversation:conversation:144151"},"id":"message:144151","revisionNum":1,"uid":144151,"depth":0,"board":{"__ref":"Forum:board:t-mobile-account-prepaid"},"author":{"__ref":"User:user:89101"},"metrics":{"__typename":"MessageMetrics","views":4699},"postTime":"2019-01-10T15:16:38.000-08:00","lastPublishTime":"2019-01-10T15:16:38.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message \"Sorry we're not ready for you yet. Estamos trabajando para mejorar tu experiencia con la aplicación\". I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0. How can I get the app to work for me? 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